Privacy Policy

Air Options Ltd respects the privacy of our customers and users of our website alike.  The following Privacy Policy has been put in place to explain the primary use of information captured on our website and how we process and use it.

By using our website you are accepting our practices; should you have any questions in regards to the following, please do not hesitate to contact the office. Contact information can be found at the bottom of the Privacy Policy.

Information collected

We only gain personal information such as names, email addresses and telephone numbers from yourself when populating an enquiry form; this information is solely used in order to meet your requirements. The information collected will be stored by Air Options Ltd and only used by ourselves.  Email addresses may receive marketing emails with relevant offers for HVAC systems.

All information collected will not be sold or passed onto any third party. We have strict procedures around data collected and the storage of such which complies to the Data Protection Act 1998.

Our website does not use cookies and will not store any customer personal preferences. All information in regards to your preferences and requirements are obtained by yourself either via enquiry form, email, or telephone.

How we use information collected

Air Options Ltd may use information provided for the following:

  • Meeting requirements specified; for example: quoting and/or organising for Installation, maintenance, breakdown and repair. This can be either in the form of email, written, or telephone call.
  • Reminders of maintenance required.  If you have received a quote or carried out a one off maintenance, one of our team may call to remind/offer a maintenance on the anniversary of the date carried out.
  • Email campaigns may be sent out with offers in reference to HVAC systems, installations, maintenance, breakdown and repair.  Updates and news surrounding the HVAC industry may also be sent.

How to Contact Us 

If you have any queries with the above Privacy Policy or would like to discuss at greater length, please contact us either by post or email; click here for contact information.